Activate the Automated Anniversary Message

Activate the Automated Anniversary Message

Step 1: Create the Home Anniversary Message Action Plan

  1. Go to the MyLeads tab in your Command Center.
  2. Click on Action Plans Manager.
  3. Navigate to the Action Plan Library, search for ""Anniversary"" and click on Use this Template.
  4. Review and edit the email message as needed. Once you are satisfied, click on the green ""Use this Template"" button.
  5. Give the plan a name or leave it as is, then click on the Copy to My Action Plans green button.
  6. You will receive a ""Success"" notification confirming the plan has been created.

Step 2: Activate the Anniversary Message Action Plan

  1. From the MyLeads menu, select Action Plans Settings.
  2. Locate the Anniversary Action Plan dropdown and select the Anniversary action plan you created in Step 1.
  3. Click the Save button.

Step 3: Set Anniversary Date

  1. On the contact/lead detail page, click on the Add button and select Anniversary from the menu.
  2. Select the anniversary date and click on the Done button to save.
  3. Repeat for other contacts/leads.

From now on, any client with a date set in their "" Anniversary"" date field will automatically receive the anniversary message.  This also applies to contacts/leads that already have this date entered.

Alert

IMPORTANT:
Do not manually assign the Anniversary action plan to the contact/lead, as this will send the plan immediately. The system will assign the plan based on the date entered in Step 3.


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