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Create an Email Template
Prerequisites: Setup Your Engage Phone Number Hover on Engage CRM and click Email Templates within the dropdown. Click + Email Template (in the top right). Enter desired Template Name.This is an internal name and will not be visible to leads. Enter ...
Create an SMS Template
Prerequisites: Setup Your Engage Phone Number Hover on Engage CRM and click SMS Templates within the dropdown. Select + SMS Templates (in the top right). Enter desired Template Name. This is an internal name and will not be visible to leads. Enter ...
Call Assist - Call Blocks Notifications
Prerequisites: Setup Your Engage Phone Number Call Assist - Call Blocks Create Segments Create Nudge Plans (optional) SETUP NOTIFICATIONS: Hover on Settings and select Notifications Scroll to the Engage Block section Select desired Engage Block ...
Adding a User
Hover over Settings Select Users Once on the Manage Users screen find the +Create User button in the top right corner of the screen Fields Username, Firstname, Lastname, Email, Cell Phone are all required Password should be minimum 6 characters ...
Call Assist - Call Blocks
Prerequisites: Setup Your Engage Phone Number Create Segments Create Nudge Plans (optional) SETUP CALL BLOCK Hover on EngageCRM and select Engage Calendar Click + Engage Block at the top left. Enter descriptive Block Name (ex. Never Talk To) Select ...